Refund Policy
1. Refund Eligibility
- Refunds are granted for items returned in compliance with our Return Policy.
- Refunds are processed for faulty, damaged, or incorrect items.
2. Processing Time
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7-10 business days, and the funds are credited back to your original payment method.
3. Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards.
- Final sale or clearance items.
- Personal items such as underwear and swimwear, unless defective.
Contact Us
If you have any questions about our privacy, return, or refund policies, please reach out to our support team:
- Email: support@hachimanstores.com
- Customer Service Hotline: tbc